A person reads every message sent here and replies within one business day, from the people who can change things - not a bot, and no ticket numbers. Ask anything, or ask for a hand getting started.
It helps to say which site it's about (its address), what you were doing, and what you saw.
Help, in your editor's sidebar, explains each screen task by task, and how to undo anything.
At the foot of any screen in your editor: answers about your own pages any time, and passes you to a person when it can't.
The guide: the two records, where each registrar keeps them, and a check of whether yours points here yet.
Yes, from Billing in your site's settings. There's no contract: your site stays online to the end of what you've paid for, and nothing more is charged.
30 days. The trial asks for a card, and nothing is charged until it ends - cancel before and you pay nothing.
Yes. Connect one you own from Domains in your settings: add the two records it shows where the domain is registered, and we check for you and email you when your site is live there - usually within the hour. The guide shows where each registrar keeps them, and checks yours.
Download it first, from your plan page: every page, picture and subscriber, in a ZIP that opens in any browser. It's yours.